Core Values

Two men shaking hands — insurance company in Muncie, IN
  • Customers are the core of our existence. We will succeed by serving our customers, not serving ourselves.

  • We will measure our success through customer satisfaction.

  • We will hold the affairs of our customers in the strictest of confidences.

  • We will seek to attract, develop and reward the best talent to ensure our employees', our corporations’ and our customers' future success.

  • We will offer a secure and expanding future for our employees by remaining a profitable, effective, financially sound company.

  • We will foster a sense of urgency to all of our customers' requests.
  • We will foster an employee-empowered environment, encouraging employees to take responsibility for their actions and for the satisfaction of customers.

  • We strive to work together as peers to promote initiative, humor and the free exchange of ideas. We provide opportunities for individual involvement in decision making and development.